• How does solar work?

    A solar Photovoltaic (PV) system uses solar panels to convert sunlight energy into direct current (DC) electricity, which is then converted by an inverter to alternating current (AC) electricity, for use in the home. The power produced by the system will always be used by your home first, before any excess is sold to your retailer.
  • Can I add a battery to an existing system?

    Yes, but this depends on a number of factors, including the age of your current system and the version of the electrical standards it was installed to. A site inspection will be needed to determine the complexity and cost.
  • What kind of maintenance is required?

    If the system is installed by a qualified professional using quality components, it should meet all relevant industry standards and requirements. With the energy monitoring unit – included in all packages – the energy monitoring provider will be able to remotely identify any changes in your solar system’s performance. RAA recommends a solar health check by qualified professionals every 12-24 months. RAA Trade Assist can help you with professional, reliable tradies.
  • Will my panels need to be cleaned?

    Like most products exposed to the elements, your panels should be checked every 12-24 months. RAA highly recommends that only trained professional undertake this type of work. RAA Trade Assist can help you with solar panel cleaning.
  • How does energy monitoring work?

    The energy monitoring provider checks your solar electricity production compared to your energy usage, multiple times every minute. By analysing your energy production and consumption, the monitoring unit can track and forecast your projected energy usage. This provides an up-to-the-minute energy spend rate, helping to eliminate bill shock.
  • What size solar system will I need?

    This is different for each home and may change as your energy usage changes. When helping to plan a suitable system size for your home, your RAA Solar sales consultant will use the information you provide as part of the quote process, including details of energy usage history from your electricity bill. We’ll also ask about your future plans so we can take these into account when discussing your solar needs.
  • What size battery will I need?

    Much like the size of your solar system, this will depend on your energy consumption profile. RAA has partnered with expert engineers, accredited installers and suppliers, to ensure the batteries we install meet your stored electricity needs, as well as qualifying for the current SA Government Home Battery Scheme.
  • What government rebates are available?

    There are two ways the government currently supports the installation of residential solar PV systems and battery storage.

    1. Small-scale Technology Credits (STC) – These credits are calculated according to the wattage rating of your solar panels and can be used to subsidise the purchase price of your package – the more watts the higher the subsidy. This calculation has been factored into RAA’s solar and battery storage package prices.

    2. SA Government Home Battery Scheme – The SA government has created a $100 million, 40,000 home scheme to help with cost of installing home battery storage. The scheme is linked to the available discharge capacity of the battery. Energy concession holders are entitled to a $600 per kilowatt hour (kWh) subsidy and all other households are entitled to $500 per kilowatt hour (kWh) subsidy, capped at a maximum of $6,000. This subsidy has been factored into RAA’s solar and battery storage package prices.

  • How much can solar save me on my energy bill?

    While this will vary for each individual home, it’s clear that solar delivers substantial savings on energy bills. To get an estimate on how much you can save, contact our energy experts for a quote today.
  • Will the battery provide backup power in case of a blackout?

    Yes, RAA’s combined solar and battery storage packages include emergency backup power capability if there’s a blackout. While the battery may not be able to provide backup power to the entire house, we’ll work with you during installation to prioritise your critical circuits, so that emergency power is directed to these first.
  • What is a Tier 1 panel?

    A Tier 1 panel is a quality panel made by a reputable, accredited manufacturer who owns their own manufacturing facility, and has been in business for more than 5 years.
  • What does “Linear Performance” mean?

    This manufacturer’s warranty is based on the expected performance of the product over a period of time. This is different from the manufacturer’s hardware warranty and the installation warranty.

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