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SafeZone Lone Worker App

The RAA SafeZone Lone Worker App is a smartphone app that provides Australia-wide security for lone workers in vulnerable environments.

SafeZone connects directly to RAA’s 24/7 monitoring centre, which means your workers have a safety net every day of the year.

When a worker raises an alert, the monitoring centre is immediately notified of their location and can quickly determine the response required.

Whether it’s a medical emergency or a team member in danger, help is just a push of a button away.

The RAA SafeZone App

Free to download

Monitoring costs about $1 a day for single users, and discounts apply for multiple users. An RAA security expert will help you with the app download procedure.

RAA SafeZone features 4 kinds of alerts

  • Check-in Timer

    The worker sets the countdown clock before heading into a potentially vulnerable situation. If the timer isn’t cancelled before it expires, an alert is sent to RAA’s 24/7 monitoring centre.
  • Emergency alert

    Shows the worker’s location and alerts the monitoring centre that their personal safety is at risk.
  • First Aid alert

    Shows the worker’s location and notifies the monitoring centre that medical help is needed.
  • Help call

    Shows the worker’s location and notifies the monitoring centre that some form of help is needed, e.g. the worker may wish to report suspicious activity.

How it works

  • 1. Timer expires or alert button pressed

    When the Check-in Timer expires or an alert button is pressed, the app will determine the worker’s location.
  • 2. Alert and location sent to RAA alert button pressed

    The location details are sent to RAA’s monitoring centre and acknowledgement of the alert is then sent to the app.
  • 3. RAA consultant calls the worker

    A monitoring centre consultant will call the worker for a full understanding of the situation.
  • 4. Help is on the way

    Depending on the situation and your pre-arranged response plan, your nominated contact person and/or emergency services will be notified.

We're here to help

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  • Help centre

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Things you should know

You must read the terms and conditions before installing this application.

Download the RAA SafeZone Lone Worker App Terms and Conditions (PDF, 570 KB).