We're here if you need us
For more than 117 years, our members have been at the heart of everything we do. We’ve celebrated great moments and weathered many storms. But we've always gotten through it, together.
With the COVID-19 situation changing daily, we wanted to let you know what we're doing to look out for our members, our staff and the South Australian community.
We’re only a phone call away
If you are self-isolating or would prefer to contact us over the phone, please get in touch.
The health and wellbeing of all South Australians is – and always will be – a priority for us at RAA.
TravelTravel Insurance hotline: 02 8055 1610 for COVID-19 enquiries, available 24/7. For all other travel enquiries: 8202 4589
Road ServiceNeed roadside assistance? Call 13 11 11, available 24/7. For all other Road Service enquiries: 8202 4610
ClaimsMotor and Home claims: 1300 884 575, or lodge your claim online. For non-urgent claims, call Mon-Fri, 8.30am-5pm
General enquiriesGeneral enquiries: 8202 4600.
Monday to Friday, 8am to 6pm
Saturday, 9am to 12pm
Across every area of our business
We’re basing our workforce across various SA sites so we can be sure we can continue to meet the motor, home and travel needs of our members well into the future.
We’re keeping RAA Shops open, but if you’ve recently returned from overseas, been in close contact with someone with COVID-19 or are displaying flu-like symptoms, we ask you to postpone your visit to our shop or face-to-face appointments with us.
If you have any questions, check out our frequently asked questions relevant to each area of our business.
General FAQsFAQ text to follow.
Motor FAQsFAQ text to follow.
Travel FAQsFAQ text to follow.
SA HealthView the latest official COVID-19 news and updates in South Australia.
SmartravellerView the latest travel advice, warnings and entry restrictions from the Australian Government.
World Health Organisation (WHO)View the advice from the World Health Organisation (WHO) including their FAQ’s