General enquiries: Mon to Fri, 8am to 6pm | Sat, 9am to 12pm

We're here if you need us

For more than 117 years, our members have been at the heart of everything we do. We’ve celebrated great moments and weathered many storms. But we've always gotten through it, together. 

With the COVID-19 situation changing daily, we wanted to let you know what we're doing to look out for our members, our staff and the South Australian community.

We’re only a phone call away

If you are self-isolating or would prefer to contact us over the phone, please get in touch.

The health and wellbeing of all South Australians is – and always will be – a priority for us at RAA. 

  • Travel

    Travel Insurance hotline: 02 8055 1610 for COVID-19 enquiries, available 24/7. For all other travel enquiries: 8202 4589
  • Road Service

    Need roadside assistance? Call 13 11 11, available 24/7. For all other Road Service enquiries: 8202 4610
  • Claims

    Motor and Home claims: 1300 884 575, or lodge your claim online. For non-urgent claims, call Mon-Fri, 8.30am-5pm
  • General enquiries

    General enquiries: 8202 4600.
    Monday to Friday, 8am to 6pm
    Saturday, 9am to 12pm

Across every area of our business

We’re basing our workforce across various SA sites so we can be sure we can continue to meet the motor, home and travel needs of our members well into the future.

We’re keeping RAA Shops open, but if you’ve recently returned from overseas, been in close contact with someone with COVID-19 or are displaying flu-like symptoms, we ask you to postpone your visit to our shop or face-to-face appointments with us. 

If you have any questions, check out our frequently asked questions relevant to each area of our business.


Latest updates

  • SA Health

    View the latest official COVID-19 news and updates in South Australia.
  • Smartraveller

    View the latest travel advice, warnings and entry restrictions from the Australian Government.
  • World Health Organisation (WHO)

    View the advice from the World Health Organisation (WHO) including their FAQ’s