Managing Director RAA
Ian Stone was appointed Managing Director, RAA in August 2009 after holding the position of CEO since August 2007. He has extensive senior management experience and expertise in the motor, home and health insurance industry. He's a Director of RAA Insurance Ltd and various Australian automotive associated entities.
Chief Executive, RAA Insurance
MBA, GAICD, FIML
David Russell was appointed Chief Executive, RAA Insurance in 2008. He was previously with Insurance Australia Group/SGIC, where he held numerous senior management positions in Personal Lines insurance over his 25-year career. He's a current Director of the Insurance Council of Australia and is passionate about member service and growing RAA's insurance business.
Chief Information Officer
Mike Walters joined the RAA Executive Team as Chief Information Officer in late 2010. Mike's experience covers a range of diverse industries and technology leadership roles, including in utilities, telecommunications, manufacturing, banking, insurance and health.
General Manager Automotive Services
Dominic Jacob joined RAA in 1998, and held a variety of managerial and executive positions across RAA Corporate, Sales & Marketing and Insurance, before securing his current role in Automotive Services. An accountant by profession, Dom’s managerial background and experience covers finance, insurance, product and operational management.
General Manager Travel
Gina Norman joined RAA in August 2018 in the newly created role of General Manager Travel. With a Bachelor of Science with a double major in psychology, and anatomy and histology, Gina has more than 20 years’ experience in customer service, tourism and retail industries. She's held a number of senior roles including General Manager SA/NT at Flight Centre Travel Group, and Chief Performance Officer at Bedford Group.
Gina’s focus on strategy, operational excellence and consistently motivating her teams to exceed their growth targets has seen her win state, national and global awards for outstanding performance throughout her career.
General Manager Product, Marketing & Distribution
MA, Grad. Dip. Marketing
Douglas (Dougie) Parr joined RAA in 2008. His role includes leading the retail network, product marketing, digital member engagement and market development teams, and commercial sales. He's responsible for member service levels and revenue growth in the retail network, member digital experience and the commercialisation of new innovations. He has over 20 years’ experience in sales, marketing, business and product development roles.
Prior to emigrating to South Australia in 2007, Dougie worked in various sales and marketing roles in the UK with Scottish and Newcastle Coca-Cola and SMG (the largest media independent in Scotland).
General Manager Government & Public Policy
MA Marketing, MA Communication Mgt, BA
Jayne Flaherty joined RAA’s Executive Team in June 2018. She's responsible for the advocacy, public policy, community education, corporate communication, safety and infrastructure, and mobility technology functions within the organisation.
Jayne has previous experience working in a range of iconic South Australian businesses, including five years as Head of Corporate Affairs with BankSA, and ten years as Corporate Communications Manager with defence prime, ASC. She has a Masters in Marketing and a Masters in Communication Management from the University of South Australia, and a Bachelor's Degree in Arts (Psychology and Cultural Studies) from the University of Adelaide.
General Manager People & Environment
BA, AdvDipHR, GradCertMgt
Belinda Vivian joined the Executive Team in late 2016 to lead the People and Environment function. She has been with RAA since 2012, and has held a range of senior management roles in organisational capability, program management and travel product management. Belinda has significant experience in the human resources field, holding senior roles (both specialist and generalist) across different industries including electricity and workers' compensation.
Group Chief Finance, Membership and Brand Officer
Since joining RAA in early 2008, Tom has been a key member of RAA’s Executive Team. As Group CFO, Tom leads the organisation’s strategy and operations for finance, tax, investments, brand and membership. From 2008 to 2016, Tom was RAA’s General Manager of Sales and Marketing. Prior to working for RAA, Tom held senior leadership positions within Telstra and PricewaterhouseCoopers’ Asia Pacific Leadership Team.